Code of Practice

As a former member of the Association Management Companies section of the European umbrella organisation for association professionals ESAE, our company has subscribed to the 'Code of Practice' set up by this organisation. Although the section has now been disbanded, we still support the Code.

Definition

An Association Management Company is a formally established, independent, commercial enterprise or department within such enterprise, which specialises in the provision of managerial and administrative support services to associations.

Good practice

As a professional Association Management Company, Lejeune Association Management adheres to the following principles of good practice:

  1. Independence. Lejeune shall at all times maintain full managerial and strategic independence from its clients.

  2. Avoidance of Conflict of interest. Lejeune shall not enter into contractual relations with any client which might compromise or conflict with the interests of an existing client without the formal prior approval of the existing client.

  3. Contracts. Lejeune is contractually committed to its client associations. Contracts should be clear and describe what is to be expected from our company. The content of the assignment and the conditions governing its implementation shall be clearly established. The fees that are declared are either based on the time and costs incurred in performing the assignment or at fixed fees. The contract must be in accordance with the relevant legislation.

  4. Ownership and title. Lejeune shall make no claim to the ownership or title of any documents, files and records maintained on behalf of a client. Provided that the client has fulfilled its contractual obligations, on the termination of a contract all such data shall be speedily and efficiently disposed of in accordance with the client's wishes.

  5. Quality assurance. Lejeune shall maintain the highest ethical standard in the professional work undertaken, and in matters relating to a client's affairs act solely in the interests of the client. Lejeune shall employ staff who are suitably qualified and experienced to fulfill the range of tasks and services required by the clients and will constantly improve the quality of its services and effectiveness of staff through a continuing programme of appropriate training, education and staff development.

  6. Confidentiality. All confidential information received by Lejeune in the normal execution of its contractual duties shall be treated as such and used only for the benefit of the client concerned. Lejeune shall exercise due regard for current laws on privacy and data protection and shall undertake to do everything possible to prevent the undesired exploitation of membership lists and associated information.

  7. Professional integrity. Lejeune shall not offer any information that is known or suspected to be misleading or incorrect. Lejeune shall refrain from making misleading or inaccurate claims about the company, its staff and/or related performance records. Lejeune shall accept full legal and moral responsibility for the quality of its services and the professional actions and activities of its staff.

Laatste nieuws

Afera European Tape Week in Porto welcomes 240 participants

For five days, Porto became a hub for knowledge sharing, market insights and networking across the international adhesive tape industry. With 240 participants, the second Afera European Tape Week brought the Tape College and Annual Conference together in one successful event, organised by Lejeune Association Management on behalf of Afera. Held from 21 to 25 September at the Pestana Douro Riverside, the event connected specialists, business leaders and suppliers from across the tape value chain. It was a week of challenging questions, practical learning, new conversations and renewed relationships and a major undertaking behind the scenes.

Lejeune walks for the Princess Máxima Centre

Lejeune Association Management recently became a Business Friend of the Princess Máxima Centre in Utrecht. Through an annual contribution, we support research, innovation in care and facilities for children with cancer and their families. In doing so, we contribute to the mission of curing every child with cancer while ensuring the best possible quality of life. Our team has embraced this commitment too. When our colleague Piroska suggested walking together, the first plans quickly took shape: a short lunchtime walk and a five-kilometre route for those who want to go a little further. During Childhood Cancer Awareness Month, we are using these walks to raise awareness of children with cancer and their families.

Canada and the EU: what ‘associate membership’ teaches association professionals

What does Canada’s relationship with the European Union have to do with association management? More than you might think. The period from early September to mid-October is one in which, across Europe, parliaments return from the summer recess, and Royal Throne speeches and Presidential State of the Union addresses kick off the parliamentary year. For sector organisations, the ‘political season’ begins. This is also why many European lobbying and interest groups schedule their policy activities, parliamentary receptions and position papers specifically around this time.
View news overview

Onze partners

FNOI - Dutch Federation for the Wastepaper Industry Vouwkarton - Folding Cartons Platform VHT - Textile Recycling Association NRF - National Recyling Forum KARTOFLEX - Royal Association for the Dutch manufacturers of cardboard- and flexible packaging ELGI FCB - Fund Collective Interests Paperboard and Flexible Packaging Afera - European Association for the Self-Adhesive Tape Industry GMH - Code of Medical Devices EMPHA - European Manufacturers Paper Honeycombcore Association

ISO 9001

Lejeune is ISO 9001:2015 certified by EIK certification, a certifier for knowledge-intensive services.

ISO 9001

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